info@alleghenywest.org
806 Western Ave, Pittsburgh, PA 15233

FAQ

Please review these frequently asked questions, as the answer to your own is likely here.  If it’s not, please use the following buttons to contact the Tours team:

 tours@alleghenywest.org   (412) 444-8687

  • How do I purchase tickets?
  • How do I get there and where do I park?
  • Can I purchase tickets at the door?
  • If I registered in advance what do I need to bring with me?
  • Can I just visit the Train Museum?
  • Is the train museum included in the other tours?
  • Is the tour suitable for children?
  • How long does the tour take?
  • Can I take photos?
  • Are the same houses on the tour this year as last year?
  • What if there is bad weather?
  • Is there a place to grab a quick bite to eat before or after the tour?
  • Are there Brunch, Lunch and Dinner tours this year?
  • Is there a Holiday Shop this year?

The easiest way to purchase tickets is online in our store or you may purchase tickets by phone by calling 1-888-718-4253. We do not mail out tickets; you will receive an email confirmation. The day of the tour you will check in under the name of the person who ordered the tickets. To be notified when online tickets go on sale for future tours, please sign up for our mailing list here.

Buy Tickets → Email tours@alleghenywest.org

Allegheny West is located just west of the Aviary and West Park and north of the stadiums on Pittsburgh’s North Side. Free parking is available in the specially designated CCAC parking lot on Ridge Avenue with the entrance between Galveston and Allegheny Avenues. This parking lot is at the end of the tour; please allow 10 minutes to walk from this parking lot to Calvary Church, at the corner of Allegheny and Beech Avenues. There is no parking available at the church.

For GPS, use 954 Ridge Avenue, Pittsburgh, PA 15212.  This location is directly across from the on-ramp to the Ft. Duquesne bridge.  It is the parking lot between the Subway Sandwich Shop and Graybar.

Visit Getting Here   Download Printable Directions

You can purchase tickets for the Train Museum at the door at 719 Brighton Road, with cash or check only.   On most years, the house tours are usually sold out before the event, particularly for specific times.   To keep the tours a manageable size for the houses,  If you do not purchase tickets in advance and still want to attend the tour, you will be asked to wait for a tour that has some space.   Large groups (4+ people) especially will have to purchase tickets in advance to be guaranteed to be able to go on the same tour.  Tickets are not refundable so we do not keep a waiting list for cancellations.

We do not mail out paper tickets. You should check in under the name of the person who purchased the tickets. (If you are able to, please print out the email confirmation you received. This is not required, though.) If you did not receive an email receipt, there’s a possibility that your transaction was not completed correctly. Please call Showclix, 1-888-718-4253 our ticket provider, if you have questions about whether your reservation is complete.

Call (888) 718-4253

Yes. Tickets are $12 before 11/30 and $15 after 11/30 and at the door.  They can be purchased either online or at the Museum at 719 Brighton Ave. The hours for viewing the trains are:

Friday: 6:30 pm to 10:30 pm
Saturday: 12:30 am to 9:00 pm

The train museum is only open to the public once a year during the this tour.

Buy Tickets Online →

There is an additional $12 before 11/30 and $15 after 11/30 (and at the door) charge for the train museum which you can pay in advance or at the museum, which is located in the last house on the tour, Holmes Hall.

The Train Museum closes at 9:00 pm on Saturday (although the house will still be open for the tour).  

If you have tickets for Saturday tours leaving Calvary Church after 6:00 pm the Train Museum will be closed before your group arrives at Holmes Hall. Plan ahead and make sure you visit the trains before your tour. Allow at least one hour or more to see the trains and arrive at Calvary Church in time for your tour.

The tour is not especially well suited for younger children (under 12) although, obviously, you know your children and what they would enjoy. The tour involves a fair amount of walking outside on guided tours with groups of adults, which in our experience, isn’t flexible enough for younger children.

It is possible to purchase just Train Museum tickets, though.  See above for details.

You should allow about 3 hours for the tour. The houses on the tour are spread over three blocks. You will be walking the entire time. This does not include the optional Train Museum at the end of the tour.

Unless a homeowner asks you not to, photographs are fine on the tour. The tours are on a tight schedule so please try not to get separated from your group while taking photos.

One of the houses, Holmes Hall (home of the Train Museum), is always on the tour.  We vary the other houses as much as possible (we’re a pretty small neighborhood!).

All tours will take place as scheduled and will not be canceled for weather related reasons.  This is Pittsburgh and bad weather is part of the charm.

Food is usually available at Calvary Church for purchase. Typical food selections include:  roast beef sandwiches, hot dogs, chili, cakes, cookies, coffee, tea, soda, hot chocolate and cider. More information about local restaurants can be found in our Visit section of the website.  Please be sure to check business hours.

Where to Eat

We will not be doing special Brunch, Lunch or Dinner tours this year.  However, we’re working with local restaurants to offer special seatings/menus to go along with the tours.  When we have the details worked out we will update this page and send out information about these special offers to the events mailing list (sign up here).  

This year The Holiday Shop will be at Calvary Church. Vendors will be selling antiques, collectibles and holiday gift items. We encourage you to come early and allow time for shopping before you take the tour.  The folks at Calvary will hold your purchase while you’re on the tour.

To be notified of future Allegheny West Civic Council events including the next summer Tour & Tasting in Old Allegheny, please sign up for our mailing list here.